Join the team that's always there to help our customers and give them the support they need – via phone, email, live chat and social media.
Over the phone, on email, via live chat or on social media, our Customer Care team delivers outstanding support to our customers whenever they need help with their online orders or products they've bought in our stores.
You never know what the next query might be. But if you enjoy helping others, love solving problems and you're passionate about delivering great customer service, that's what makes this role so rewarding. Well, that plus all the great benefits, of course. And the fact that you can work from home.
Managing a team of around 15 home-based Customer Service Advisers, it's up to our Team Leaders to give them all the support they need and inspire them to deliver a great customer experience. For many, it's a stepping stone to other leadership roles elsewhere in the business.