Merchandiser

External Advertising Start Date
14 Nov 2024
Location
Hybrid (Syston)
Position
Buying & Merchandising
Vacancy Type
Permanent
Apply
Design & Product banner

Overview

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.

We are the UK’s Number One homewares retailer offering over 70,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.

We are ambitious in our plans to drive further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we move forward.

At Dunelm, the Commercial Team is the driving force behind our growth. We’re fast-paced, data-driven, and ambitious. With a focus on quality, sustainability, and market trends, we take calculated risks to grow our market share. In Merchandising, you’ll support the end-to-end range build and ongoing trading, ensuring we stay ahead of the curve. If you’re highly organised, detail-oriented, and passionate about product and data, we’d love to have you on board.

This role is a hybrid opportunity.

We recruit people from all types of backgrounds, who share our entrepreneurial, hands-on approach to work. We are committed to creating a full inclusive environment that is representative of our customers and locations. We recognise the value and importance in inclusion and diversity and welcome applications from all candidates, regardless of sex, age, race, religion, disability, neuro-diversity, gender or sexual identity, socio-economic background or education.

Work your way

Work your way

We want our colleagues to feel at home wherever they work, so that they are comfortable and can be their best selves. In addition, we want everyone to feel connected to the business, our strategy and the teams they work with.

Where hybrid working is applicable, colleagues need to strike the right balance to fulfil both of these important factors. You will find the right mix of being at home, in the office & out in the business, bearing in mind business needs, job role and level of responsibility.

Wellbeing is more than just a buzzword

Wellbeing is more than just a buzzword here

From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we're committed to supporting our colleagues in every area – and at every stage – of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing.

Dazzling design

At Dunelm, we love every aspect of the design process. We're continually researching new developments in packaging, materials and production methods, tapping into new data insights and keeping track of changing lifestyle trends. We're hugely collaborative in the way we work. Together, the teams here have a direct impact on our success, creating amazing products that drive sales and delight our customers, as well as providing direction for our wide and varied range of brands.

Dazzling 1
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Dazzling 3
Dazzling 4

Where you’ll
be working

Here is where you'll be based, whether that's an office, or store or one of our sites.

Get Directions

Keep on growing

We want you to get as much out of working with us as possible. That's why we'll do everything we can to engage you in the process of learning, and encourage you to explore new opportunities around your particular skills and interests. For you, this includes:

Housewarming & Settling In
Housewarming & Settling In where you can find out more about the wider business, our culture, behaviours, networks and wellbeing support
Thrive, our learning and skills platform
Thrive, our learning and skills platform which gives you a blended, bite-sized, social learning experience with learning relevant to your role
Our Enterprise Leadership Programme
Our Enterprise Leadership Programme designed specifically for our strong growth potential Heads of Department to help them reach the next level in their career
Our INSPIRE Programme
Our INSPIRE Programme designed for our strong growth potential senior managers across the business to enhance their leadership capability
Our EXPLORE Programme
Our EXPLORE Programme designed to prepare our next generation of Line Managers
Personal Effectiveness
Personal Effectiveness workshops and self-led learning, also delivered through Thrive
Apprenticeships opportunities
Apprenticeships opportunities relevant to your role – from level 2 (equivalent to GCSE) through to Level 7 (equivalent to Masters)
Colleague Development Fund
Colleague Development Fund to support colleagues in accessing external training relevant to your role
Coaching and mentoring opportunities
Coaching and mentoring opportunities to support you in your current role and help you prepare for the next
Functional academies
Functional academies that offer training to support you in the technical aspects of your role
Self-awareness tools
Self-awareness tools to help you understand what really matters to you, and where your own talents and ambitions lie
Progress conversations
Progress conversations that reflect on how you're doing and define your focus areas for the coming months
Career conversations
Career conversations that explore what you want from your career, in light of your current capabilities, potential and future aspirations

Meet your team

Georgia, Buyer

Meet your team

I’m in my happy place when…

"I’ve been given the opportunity to broaden my buying abilities in numerous areas."

Georgia, Buyer

Lacey, Merchandiser

Meet your team

I’m in my happy place when…

"One of the best bits of my role is planning for up-coming launches. It's always challenging and always exciting."

Lacey, Merchandiser

Gillian, Packaging Manager

Meet your team

I’m in my happy place when…

"There's a fantastic culture here, which I find really empowering. If you have a bright idea, you can run with it."

Gillian, Packaging Manager

Eleanor, Junior Buyer

Meet your team

I’m in my happy place when…

"If you want to work from home in your PJs, you can. And if you want to bring your slippers to the office, that's fine too."

Eleanor, Junior Buyer

Rewards you deserve

Along with competitive salaries, we offer a range of other great benefits to recognise the unique contribution you bring.

Salary Advance

Salary Advance so you can access up to 50% of the money you've earned during the month, rather than having to wait until pay day

Instant discounts

Instant discounts with a range of other companies to help you stretch your budget

Pension contributions

Pension contributions to help you save for your retirement

ShareSave scheme

ShareSave scheme that enables you to save monthly and buy Dunelm shares at a discounted rate, building up your investments for a rainy day

Continuous training and coaching

Continuous training and coaching to ensure you feel confident in your current role and ready for any new challenges

Access to wellbeing support

Access to wellbeing support as and when you need it, including an online GP for you and your immediate family

Colleague networks

Colleague networks that give everyone a voice and create an environment where we all feel at home

Outstanding development opportunities

Outstanding development opportunities and all the support you need to grow your career the way you want

33 days annual holiday

33 days annual holiday plus your birthday off to celebrate, and another day when you move home, so you can get settled in

Generous discounts

Generous discounts on all our own products, in-store and online to help you make your house a home

Cycle to work scheme

Cycle to work scheme to help you keep your fitness up and your travel costs down

Charity day off

Charity day off (paid, of course) so you can volunteer for a charity that matters to you

Free on-site parking

Free on-site parking (excluding London office) and good public transport links

How did we get here?

Today, Dunelm is a leader in the £11bn UK homewares market. With over 170 stores across the country and a successful online operation – dunelm.com – we offer over 60,000 products across a broad range of categories. But where did it all begin?

1979

Founder, Bill Adderley and his wife Jean take on a stall in Leicester Market selling curtains. Within a month, they make 600% profit.

1984

First bricks-and-mortar store founded in Churchgate, Leicester.

1988

With momentum growing, first flagship store opens in Leicester, East Street, offering warehouse facilities for expansion across the region.

1991

First superstore opens in Rotherham, offering premium brands such as Dorma, which the company goes on to acquire.

1996

Bill's son Will is appointed CEO of the company, following in his father's footsteps.

1999

Now a household name in the Midlands, Dunelm Mill opens a head office with warehouse facilities in Syston, Leicestershire.

2001

The acquisition of a small custom-made curtains business marks the start of Dunelm's made-to-measure service.

2002

A landmark year as Dunelm Mill opens its 50th store and a new central warehouse in Burton. The company goes on to open new stores at a rate of 10 each year.

2005

A fully shoppable website goes live, with a dedicated warehouse below our Radcliffe store

2006

Dunelm floated on the London Stock Exchange, marking the beginning of a new era for the company.

2010

In Liverpool, the company opens its 100th store, having celebrated its 30th birthday in 2009.

2011

To accommodate continued growth, Dunelm builds a new head office in Syston.

2013

Company rebrands from 'Dunelm Mill' to 'Dunelm' – reflecting what our customers have called us for years.

2016

Our family grew to include Worldstores.

2018

Nick Wilkinson joins the business as our new CEO.

2021

To accommodate our continued growth, Dunelm opens a fourth warehouse in Daventry.

2022

Launch of our ‘Conscious Choice’ collection – homeware that lasts longer and is made from more sustainable materials.

2022

Our third Delivering Joy Christmas campaign, with stores supporting over 700 local community causes and donating more than 61,000 gifts.

How to apply

Here you'll find all the information needed to make a great application

Our application process

Our application process

You're ready to apply - here's some information about what to expect.

Hints and tips

Hints and tips

Okay, so you've found the job you want. What can you do to give yourself the best chance of success?

FAQs

FAQs

If you have some questions and queries about the process, we're here to answer those for you.