Senior Social Media Manager

Leading with heart: You'll guide our lovely organic social team-supporting their growth, well-being, and creating a space where everyone feels encouraged to level up and share ideas. 

Driving the strategy: You'll bring our social strategy to life, keeping us on track to meet engagement, reach, video view and audience growth goals (while having a bit of fun along the way).

Getting creative: You’ll help dream up and shape standout content for everything from product launches to community moments-working closely with the wider team to make it all feel fresh, thoughtful, and totally scroll-stopping.

Digging into the data: You’ll dive into the numbers to see what’s working, what’s not, and where we can do better-turning insights into action that the whole business can benefit from.

Keeping budgets in check: With support from our Head of Brand Communications and the colleagues in Finance, you’ll keep a close eye on the social budget and make sure everything’s running smoothly.

Staying ahead of the game: You’ll be our eyes and ears on the latest social trends and platform updates-figuring out which ones are right for us and how to bring them to life our way.

Teaming up across the board: You’ll collaborate with fab people from marketing, creative, design, commercial, and more to bring customer-first campaigns to life that are aligned with our big calendar moments.

Partnering with the right people: You’ll work with our brilliant PR and Influencer team (and agency partners) to find the right voices to shout about our campaigns and track the impact they make. 

A social-savvy storyteller: You’ve got solid experience in content-led marketing and know how to bring a social strategy to life, from big-picture planning to getting the details just right.

Creative and full of ideas: You’re always coming up with fresh, exciting concepts and have a track record of delivering standout social content and campaigns that spark engagement and grow communities.

Platform confident: You know your way around Instagram, TikTok and Facebook and understand what works (and what doesn’t) across each. 

Insight-driven: You’re confident diving into the data, spotting what matters, and sharing useful insights in a way that lands well with different kinds of people-from creatives to senior stakeholders.

A supportive leader: You bring warmth, kindness and encouragement to your team. You’ve helped others grow and flourish, and take pride in creating a positive, empowering team culture.

Hands-on and humble: You’re just as comfortable shaping big-picture strategy as you are rolling up your sleeves and getting stuck into the day-to-day. Whether it’s leading a creative session or helping get a post out the door, you’re all in.

Collaborative and people-focused: You’ve worked in complex environments before and know how to build strong, trusting relationships that help get great work over the line.

Proactive and solutions-focused: You stay cool under pressure, embrace the pace of retail, and always look for smart ways forward when challenges crop up.

Detail-obsessed (in the best way): You’ve got a sharp eye and a high bar when it comes to quality-because you know the little things matter.

Tuned into who we are: You really get Dunelm-what we care about, what we stand for, and how to bring our brand values to life through thoughtful, meaningful content.

A natural brand champion: You believe in what we’re doing, love what we stand for, and are excited to help share that with the world.